Privacy Policy
Last updated: March 2026
1. Who we are
INCOCIL — Indústria e Comércio de Cilindros Ltda., registered under CNPJ 87.429.822/0001-80, headquartered at Av. Ricardo Leônidas Ribas, 310 — Restinga, Porto Alegre/RS — ZIP 91790-005, Brazil ("INCOCIL", "we"), is the controller of personal data collected through this website (www.incocil.com).
2. Data we collect
We only collect data you voluntarily provide when filling out contact or quote forms: full name, corporate email, phone/WhatsApp number, and a description of your needs. We also collect anonymous browsing data (pages visited, session duration) via Google Analytics 4, only after your explicit consent.
3. How we use your data
Your data is used exclusively to: (a) respond to your quote or contact request; (b) facilitate commercial communication via WhatsApp or email; (c) improve the website browsing experience (anonymous analytics data). We do not sell, rent, or share your data with third parties for marketing purposes.
4. Legal basis (GDPR / LGPD)
Processing of your personal data is carried out on the basis of legitimate interest (fulfilling your request) and, for analytics data, on the basis of explicit consent granted or denied via the cookie banner. You may withdraw consent at any time by clicking "Revoke consent" in the website footer.
5. Cookies and tracking
We use essential cookies (required for the website to function) and analytics cookies (Google Analytics 4 — GA4). Analytics cookies are only activated after your consent. No identifiable data is sent to Google without your authorization. You can manage your preferences at any time via the cookie banner.
6. Data retention
Form data is retained for the time necessary to complete the commercial process or for the minimum period required by law. Analytics data is retained for 14 months in Google Analytics, per default configuration.
7. Your rights
Under the GDPR (EU residents) and Brazil's LGPD (Law 13.709/2018), you have the right to: access, correct or delete your data; withdraw consent; request data portability; object to processing. To exercise any of these rights, contact us at incocil@incocil.com.br.
8. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure. The website uses HTTPS with a valid SSL certificate and security headers (HSTS, CSP, X-Frame-Options).
9. External links
This website may contain links to third-party platforms (YouTube, WhatsApp, LinkedIn, Instagram). INCOCIL is not responsible for the privacy practices of those platforms. We recommend reading their respective privacy policies.
10. Contact
Questions about this policy? Get in touch: INOCCIL — Indústria e Comércio de Cilindros Ltda. Av. Ricardo Leônidas Ribas, 310 — Restinga, Porto Alegre/RS ZIP 91790-005 — Brazil Email: incocil@incocil.com.br Phone: +55 51 3261-2205